Terms & Conditions
Last updated on Dec 2, 2025
For the purpose of these Terms and Conditions, the terms “we”, “us”, “our” shall mean Dr. Rao’s ENT Hospitals LLP, having its registered and operational office at:
Plot No. 29, Road No. 4, 3rd Phase, KPHB,
Behind Temple Bus Stop, Hyderabad, Telangana – 500072
The terms “you”, “your”, “user”, “visitor” shall mean any person accessing our website and/or availing clinical or consultation services.
Use of Website & Services
By providing your phone number during the sign-up/contact us process, you explicitly consent to receive calls and SMS messages from us regarding your account, services, and promotional offers, in accordance with applicable laws and regulations.
Your use of this website and any payment made through it for consultation fees or other clinical services are subject to the following terms:
The content of this website is subject to change at any time without notice.
Information provided on this website is for general healthcare information purposes only and does not substitute professional medical advice.
While we strive to keep information accurate and updated, we do not warrant completeness or suitability for a specific medical outcome.
Payments
Online payments collected through this website are only for consultation fees or hospital clinical services.
All fees once paid are non-refundable, irrespective of attendance, outcome, or treatment decision, except where mandated by applicable law.
Appointment scheduling and access to services remain subject to hospital policies and clinician availability.
Intellectual Property
All content, logos, graphics, layouts, and design elements on this website are owned by or licensed to Dr. Rao’s ENT Hospitals LLP. Unauthorized reproduction is prohibited.
External Links
This website may contain links to third-party websites for information purposes. We do not endorse or control their content.
Legal Jurisdiction
Any dispute arising from website usage or payments shall be governed by the laws of India, with jurisdiction limited to courts in Hyderabad, Telangana.
We shall not be liable for any loss arising due to transaction declination caused by banking limits, technical issues, or acquiring bank restrictions.